Does this sound familiar
old negative content appears for brand searches · reviews go unanswered · different locations have different information across platforms · nobody knows who in the company handles reviews.
See what customers find about you in search
We monitor what customers see about your brand in search and on external platforms, set up a response process and strengthen your company’s trustworthy pages. It suits brands with reviews, several locations and a visible presence on external platforms. The goal is for potential customers searching for your company to find current facts and thoughtful replies to reviews, not outdated negative information.
What the business gets
a map of queries and platforms to monitor · response and escalation rules for your team · recommendations to strengthen trustworthy brand pages · a monthly report.
What’s included
- Query and platform map — you know where people search for you and what they see.
- Response process — templates and escalation rules stay with your team.
- Recommendations for consistent location data on the platforms you manage.
- Recommendations for the content of trustworthy brand pages.
- Monthly monitoring and reporting.
How it works
map (1–2 weeks) → response process → monthly monitoring and report.
Services and pricing
Prices are indicative. The final price depends on the project and agreed terms and is confirmed before work begins.
The final price depends on the CMS and source-material readiness, integrations, and the number of target markets and languages.
Licences, paid tools, placements and infrastructure are quoted separately. Accounts and access remain in your name.
Not included
we do not remove genuine reviews, publish fake ones or promise to control third-party search results. AI answer monitoring is a separate GEO service.
FAQ
Can you remove a negative review? Not if it is genuine; we help you reply and strengthen trustworthy pages. · Does this include AI search results? No, that is GEO. · How soon will we see an effect? Monitoring gives you a picture right away; changes come over time. · Do you need account access? Your team needs access to reply.
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Additional services
SurfUp / studio
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