Does this sound familiar?
bookings come by phone and messenger · time slots overlap · customers miss appointments without reminders.
Online ordering and booking: fewer calls and more confirmed requests
We build online ordering and booking for services through a website, Telegram bot or Mini App. For food delivery, salons, clinics and repair shops—any business where customers want to book without calling. Each enquiry becomes a clear staff request card, and the customer receives confirmation and a reminder.
What the business gets
online booking or orders · staff notifications · customer reminders · enquiries tagged with their source.
What we do
- booking flow; 2) website, bot or Mini App; 3) notifications; 4) agreed integrations; 5) checks; 6) launch.
How it works
brief and structure → design → development → checks → launch; timing is set for the agreed scope.
Case
Food delivery service — AI Telegram bot (knowledge-base search) with order-data access: 78% of requests resolved without an operator; first response improved from up to 40 minutes to 3–5 seconds; cost per request handled was about 12 times lower; CSAT 3.4 → 4.7. → Meal-delivery service
Case
Thai restaurant — online menu, QR orders from tables, staff Telegram bot and admin panel: average order value +17%; time from decision to order 5–10 minutes → 1–2 minutes; order errors were rare over the quarter. → Thai restaurant
Related experience
SurfUp client portal (SurfUp app).
Services and pricing
Prices are indicative. The final price depends on the project and agreed terms and is confirmed before work begins.
The final price depends on the CMS and source-material readiness, integrations, and the number of target markets and languages.
Licences, paid tools, placements and infrastructure are quoted separately. Accounts and access remain in your name.
Not included
payment processing and complex integrations; scoped separately.
No promises
sales, orders and conversion growth depend on the product, demand and your team.
FAQ
Bot or website? It depends on your audience’s habits.
Next
Development by industry
Specialist services by task
Additional services
SurfUp / studio